Privacy Policy

Effective Date: 8.30.2025

At Mission Chiropractic, your health and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal and health information. We are committed to safeguarding your privacy and ensuring the confidentiality of your data.

1. Information We Collect

We collect information to provide you with the highest quality of care and to manage our practice effectively. This may include:

* Personal Identification Information: Your name, address, phone number, date of birth, and email address.

* Health and Medical Information: Your medical history, current health conditions, symptoms, diagnostic results (including X-rays), and treatment plans. This information is classified as Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

* Billing Information: Insurance details, payment information, and billing records.

* Website and Digital Information: Data collected through our website, such as your IP address, browser type, and pages visited. This is used for website analytics and to improve your online experience.

2. How We Use Your Information

We use your information to:

* Provide Healthcare Services: To diagnose, treat, and manage your health conditions.

* Communicate with You: To schedule appointments, send appointment reminders, and follow up on your care.

* Administer Our Practice: For billing, insurance claims, and internal record-keeping.

* Improve Our Services: To analyze patient data and trends to enhance the quality of our care.

* Market Our Services: With your explicit consent, we may send you information about new services, promotions, or health tips. You can opt out of these communications at any time.

3. How We Protect Your Information

We take the security of your information very seriously. We employ a variety of physical, technical, and administrative safeguards to protect your data from unauthorized access, use, or disclosure. These measures include:

* Secure Electronic Records: Your electronic health records are stored on secure, password-protected systems.

* Strict Access Controls: Only authorized personnel have access to your health information.

* Confidentiality Agreements: All staff members are required to sign confidentiality agreements.

* Secure Website: Our website uses SSL encryption to protect your data when you submit forms or communicate with us online.

4. Sharing Your Information

We will not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

* With Your Consent: We will obtain your written consent before sharing your information with anyone not directly involved in your care, such as family members or other health providers.

* For Treatment, Payment, or Healthcare Operations: We may share your information with other healthcare providers involved in your treatment, with your insurance company for billing purposes, or with third-party administrators who perform services on our behalf (e.g., billing companies, IT support). These third parties are also bound by strict confidentiality and data protection laws.

* Legal and Regulatory Requirements: We may disclose your information when required by law, such as in response to a subpoena, court order, or government investigation.

5. Your Privacy Rights

As our patient, you have the right to:

* Access Your Records: Request to view and receive a copy of your health records.

* Request an Amendment: Ask us to amend your records if you believe the information is incorrect or incomplete.

* Request an Accounting of Disclosures: Receive a list of people or organizations to whom your information has been disclosed.

* Request Restrictions: Ask us to limit how we use or disclose your health information. We will do our best to accommodate these requests, though we may not always be able to agree.

* Receive a Copy of This Policy: Obtain a paper copy of this Privacy Policy at any time upon request.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please do not hesitate to contact us.

1280 Benton St

Santa Clara, CA 95050

(408) 243-0696

[email protected]

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.